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Privacy Policy

About us and this policy

We are Prophylax, we operate a chess app that helps people learn and improve at chess. Our goal is to create an inclusive and engaging platform for chess players of all levels, from beginners to competitive players. Users can create an account, connect their chess accounts from other platforms, receive AI-powered analysis and personalised coaching on their games. When you use our services (i.e our website), we collect data about you. We want to be completely transparent about what we know about you, how we use that information, who we share it with, and the choices you have to control, change and access it. This policy aims to give you a complete overview over what data we collect and how we process it in our services. We are dedicated to protecting user data, and follow all applicable data protection laws in the countries where we operate. Our services may include embedded content from other providers. These providers are responsible for any data they collect through your interaction with the embedded content.

What data do we collect

When we refer to "personal data", we mean information that can be linked to an individual. The data we collect about you depends on which parts of our services you use. We collect the following personal data about the users of our services: Log-in and profile information Basic profile information such as name and contact information, log-in and authentication information (username, password or third-party sign-in). In addition there are any user preferences or settings provided by the user such as players followed, favourites, notification preferences, high scores, points etc. User input Third-party chess platform data If you connect a third-party chess account (such as Lichess or Chess.com), we collect your username, ratings, game history and related statistics from those platforms to provide our services. Collected from third-party platforms with user authorisation Chess analysis and insights We generate analysis, coaching insights and commentary based on your chess activity. This data is derived from your game data and stored as part of our service. Generated by our service Payment and transaction information We may store payment methods, purchases and transaction information if you consume any of our paid content and services User input Behavioural and technical data When you use our services we will collect information from your use through your device. This includes technical information about devices you use to access our services such as device identifiers, cookie identifiers and IP address. This also includes user behaviour data and product analytics data like clicks, views, scrolls and engagement, e-mail opening and reading data. Collected from the user's device Inferred data Inferred data about users based on behaviour data and profile information. This may include personal interests and personal attributes such as skill level, activity patterns and engagement classifications. Inferred from other data collected and processed

How we use data (purposes and legal basis)

Service delivery:

We process your data to ensure service delivery including delivering content, functionalities and ensure service availability. This includes providing AI-powered chess analysis and coaching, synchronising your chess platform data, and delivering push notifications and transactional communications. This also includes troubleshooting and service security. This processing is based on contract as legal basis.

Personalisation:

We may use your information to provide a personalised user experience to you. Personalisation may be based on your user preferences (such as follows), profile information and inferred data. This processing is based on contract (for user initiated features) and legitimate interest (for general personalisation) as legal basis.

Product improvement and product development:

We want to continuously provide better and more elaborate services to our users. We process data to understand your needs and to improve and expand the services we provide. We therefore process your data for product improvement and development purposes. This is mainly done through data aggregation and analytics. This processing is based on legitimate interest as legal basis.

Communications:

We use your contact information to send you transactional messages (such as authentication emails and account notifications) and, where you have opted in, marketing communications via email or push notifications. Such marketing is optional, and you may opt-out of receiving these through a link in the communication, through your notification settings in the app, or by adjusting preferences on your device (for push notifications). This processing is based on contract (transactional) or legitimate interest / consent (marketing) as legal basis.

Security and prevention of abuse:

We process data to ensure the safety of our users and the integrity of our services. This includes ensuring that users follow our rules for appropriate conduct in social interaction, content moderation, investigating fraud as well as breaches of service terms of use.

Complying with laws and regulations:

We process personal data to comply with accounting laws and similar regulations, including presenting information to authorities when the law requires it. This processing is based on legal obligation as legal basis.

Contact information

If you have questions or concerns you may contact us at: hello@prophylax.ai

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